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Rocky Tops Marble & Granite - Knoxville's Premier Natural Stone and Quartz Supplier

rockytopsmg.com

4.6

Excellent, from 78 reviews

Rating breakdown

  • Google 77
  • ReputationWall 1
  1. N Blue

    on Google

    They were nice

  2. Juan Perez

    on Google

    Sandy was patient and helpful not to mention Victor from Their Install team went above and beyond to assist with getting our oven back in and even. The counters came out great and we would absolutely recommend Rock Tops for both service and price.

  3. Adam Lewis

    on Google

    We are very pleased with choosing Rocky Tops. After a bad experience elsewhere, we decided to pop in and just look around. Frank was great with my wife and we settled on quartz they carry in stock. He was very patient and we even had a quote in hand before we left. From selection, samples, measuring and installation the process was flawless. Im so glad we stopped here and the communication was awesome. Thanks

  4. Lisa S

    on Google

    This is a well run business with excellent employees. They care about their customers and stand behind their work and product. Our sales rep was Frank. He is a great person to deal with. He is knowledgeable, patient, very professional and a really nice guy. Everyone we dealt with at Rocky Tops Marble & Granite were outstanding; Doug, Victor and the installers all professional and kind. They have a showroom and do the fabrication all under one roof! We specifically chose Rocky Tops because they sell Cambria. Not just any business can sell and install Cambria, only the best in the business and both Cambria and Rocky Tops stand behind their products 100%. They did a phenomenal job fabricating and installing our beautiful countertop. Outstanding service. Excellent experience. Thank you Frank and all the staff who worked on our case.

  5. Derek Griggs

    on Google

    If you’re looking for new countertops, don’t look anywhere else! Rocky Top has a huge indoor selection, great customer service and the best prices around. The crew they send to measure and install are amazing as well. The installers, Mario and his crew, went above and beyond for my family and I. Blake was our sales agent and he was incredible. Please, come here, you won’t be disappointed.

  6. Shawn boswell

    on Google

    Begged for 3 days to get a quote and never got a call back. Worst company ive ever dealt with. Ifbyou want granite and want it soon go to granite depot of the crossroads you will actually have it the same year

  7. E dubbs

    on Google
  8. Cassie Colewell

    on Google

    They flooded a friend of ours home. Then would not take responsibility of the cause once they realized how bad the damage was. They even contacted the water restoration company for my friends. Big big joke.

  9. Dianne Stevens

    on Google

    For people who have experience and great products to pick from we have shop for our kitchen there and now we're doing a second bathroom using their Granite top and that room too very thorough on time and again very very knowledgeable

  10. Sue Thering

    on Google

    We would definitely choose Rocky Tops Granite Marble & Granite to help us with our master bathroom remodel again. They installed cultured marble in our shower, and granite for our countertop. The products we chose are beautiful and awesome. This is a very professional operation. Sandy was very helpful to us in our decision-making process. The showroom is filled with ideas, and the multitude of granite slabs to choose from in the warehouse was eye-opening. The measurement process was precise. The installation crews were both polite and respectful of our home. We highly recommend Rocky Tops Marble & Granite to help you with your remodeling project. Very competitive pricing.

  11. Ann Halliburton

    on Google

    Rocky Tops did an outstanding job measuring, cutting and installing a counter top for a small addition to our kitchen. We love the addition - it looks great. If we have any similar projects, we will certainly use Rocky Tops! I highly recommend them.

  12. Marsha Hartline

    on Google

    They are great to work with. A wonderful selection of products. I would highly recommend them.

  13. Dan Tingle

    on Google

    Loved Sandy and her wisdom

  14. Mandy West

    on Google

    Very clean show room, staff is very friendly and willing to work with your design concepts

  15. Doug Smith

    on Google
  16. Terri Ellis

    on Google

    Wonderful experience. Oscar was a true professional and never pressured me in buying but had answers to all my questions. The installers were efficient and professional. They were outstanding. Love my granite and I will use them again for my bathrooms!

  17. Mary Myhre

    on Google

    I have dealt with Rocky Top for two renovations in three kitchens in the past year and one-half. One kitchen was done in beautiful granite, (which I have since sold), the second in my daughter's house was also granite, and the third was in a residence I recently purchased and redid the counter tops in quartz. All three jobs were done perfectly and on time. From my first encounter with Sandy to the tear-out with Doug McCollough, to the marvelous men who came and fitted everything perfectly (pieces cut exact), to the final water hook-up and caulking with Doug, each part was done beautifully. Sandy kept in touch with me every step of the way and when taking me to make selections, she never pushed and let me take as much time as I needed to make selections. Sandy is warm and considerate, but also professional and knowledgeable about the inventory. She is willing to guide you and answer all questions relative to your particular job. I highly recommend this company and give it the highest marks possible.

  18. Reed Ell

    on Google

    First class all the way. Price quoted was the final price. Frank did a great layout job. The slab we picked out had some natural imperfections and he worked around those to insure those were eliminated and the counters look incredible. Install team was excellent. Mike, Travis and Caleb were the best. Could not be happier. Would recommend to anyone.

  19. C Vaugn

    on Google

    I had a horrible experience at the Location off of Watts Rd I think the guys name was Steve I spoke to. He was very rude & unprofessional I was interested in doing 2 full bathrooms but he definitely made me change my mind. There was a woman in the office at the time I think her name was Mindy she was very pleasant wish she could’ve served me instead. Oh well overall there showroom was nice & clean. I ll just do tile for both bathrooms.

  20. Karen Rook

    on Google

    Frank was great to deal with. When it was time to set up install Frank called and said the slab we picked out had a scratch in it and he sent us an email showing us different slab close to ours (since we reside out of town). I am happy with the new choice and they did a great install. Highly recommend.