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Rocky Tops Marble & Granite - Knoxville's Premier Natural Stone and Quartz Supplier

rockytopsmg.com

4.6

Excellent, from 78 reviews

Rating breakdown

  • Google 77
  • ReputationWall 1

Reviews (78)

  1. Kim Metz

    on Google

    Where great to work with. Good selection of products. Love our new kitchen counters. Highly recommend them.

  2. Charity Collins

    on Google

  3. James Washingbeard

    on Google

    Rocky tops installed new countertops and the curb for our shower transition. Sandy was a pleasure to work with. She was polite, well informed, and extremely patient as we chose our materials. The installation team was courteous and proficient. We are very happy with their performance.

  4. Tara Hilliard

    on Google

    Luci did an amazing job understanding what I wanted and answering all of my questions, and so willing to help. They had a great stone selection in their warehouse. Even the install guys were polite and answered my questions. We will be using them for future projects!!

  5. Anne Marie Heller

    on Google

    When we purchased our home we knew we wanted to pretty much remodel everything, from replacing the entire flooring to remodeling all bathrooms and replacing the kitchen countertops. Thankfully I found Rocky Tops Marble & Granite! I didn't have an appointment but Luci greeted me with a smile and said she would help me right away. She is extremely professional, very patient and kind. I had Luci give me quotes on various slabs about 8 times and she never hesitated to work with me and was always extremely pleasant and understanding each time we spoke. She was honest and transparent with all the pricing and types of slabs I was interested in. She was genuinely interested in taking care of me. I had gone to 3 other granite suppliers to compare prices and Luci beat them all! Luci was such a breath of fresh air compared to some of the other contractors working on my remodel. I wish all my other contractors were as good as Luci. I could tell she just wasn't trying to sell me something, she truly wanted me to be very happy with my countertops. Luci guided me to the most beautiful quartzite slabs and now I have gorgeous kitchen and bathroom countertops. We could not be happier with our experience with Luci and Rocky Tops. The customer service we received was more exceptional and the installation process was extremely smooth. I HIGHLY recommend Luci and Rocky Tops Marble & Granite.

  6. David Reynolds

    on Google

    Intended to buy my granite locally (Johnson City, Tn), but local stock ran out due to restock issues. Went to Rocky Tops and found exactly what we wanted. Their team managed things beautifully with planning and install, including a VERY difficult cooktop cutout, which they did perfectly. For us, it was a great thing we were forced to look outside our area, and I HIGHLY RECOMMEND Rocky Tops!!

  7. Amanda Zegan

    on Google

    I had granite installed from this company for a new kitchen. The first slab installed didn’t match along the cuts due to the pieces they were receiving of that stone. They were able to replace and install a much better slab and the second attempt was flawless. They did great with listening to my concerns and were very proactive with resolution and installation deadline. I highly recommend using this company for countertops.

  8. Leonard Kellogg

    on Google

    Great selection of materials. Luci was a pleasure to work with, very helpful without being pushy. The whole job was done on the promised schedule. We couldn't be any happier!

  9. Danny Osborne

    on Google

  10. Dationa Carter Mitchell

    on Google

    Rocky Tops is Top Notch! We have used Rocky Top four different times for two different homes. We worked with Sandy each time and she is GREAT! She is easy to work with and knows her stuff. We can always depend on her creative eye to help us coordinate the perfect marble or granite to our designer plans and vision. We will never shop for marble or granite anywhere else! The Mitchells

  11. Renee Porco

    on Google

  12. Theresa Kasmer

    on Google

    We visited many natural stone businesses in the Knoxville TN area. Due in part to the many excellent reviews and the bid price being considerably less, we selected Rocky Tops Marble and Granite in Karns TN to create our dream kitchen. We visited their extensive warehouse. It was like a museum experience; one slab more beautiful than the next. They have every type of natural stone available. We selected Granite for our large kitchen countertops. Sandy, Doug, Michael, and their associates have been exceptional to work with. They have wonderful communication skills and are patient to work with. We reviewed the rest and chose the best! Thank you for the awesome experience!

  13. Hank O

    on Google

    Luci assisted us with finding the quartz that we wanted, we had to order the quartz which took about two weeks to arrive, during that time Michael came out and measured the cabinets. I would say it was about a month total from ordering the quartz to be standing here looking at the great work the installers did. Everything looks GREAT!! (as Tony would say). And yes .. I would use Rocky Tops again in a heartbeat if I needed new countertops.

  14. Ken Long

    on Google

    We were wanting to add a glass rinser to the sink, so we called our builder Shane Wells and he set it up. RT called and set the apt, they said they would be at my home at 8am on Wednesday. They showed up at 7;58am and were gone by 8:19. The guy was super professional and extra nice and had all the tools he needed on the first trip in the house and left NO mess!! He come prepared and knew exactly what he was doing. He cleaned up and made sure I was pleased with the work. All I can say is WOW! Not use to companies doing what they say and having employees that care about customer service. Thank you it was a pleasure to do business!!

  15. Lindy Vandergriff

    on Google

    We had the best experience with Rocky Top for our new quartz countertops. They were very helpful when we picked it out and had them installed with 2 weeks! No where else we priced quartz had that turn around time and that was important to us! Very professional and will definitely recommend!

  16. Eric Krist

    on Google

    Great, they did everything as they promised.

  17. J. Eric Pickering

    on Google

    We built a custom bathroom vanity cabinet and needed a non-standard piece of quartz to finish the piece. We shopped around Knoxville and nowhere was as accommodating as Rocky Tops. The staff was honest and upfront on pricing, and were helpful throughout the process. The installation crew was professional and the finished product is fantastic. Will definitely use them again on larger projects.

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    on Google

  19. Pat Gengozian

    on Google

    Great selection and service. Ask for Frank

  20. Steve Lisa Waterfield

    on Google

    Sandy and the Rocky Tops crew were awesome! Professional and I was able to get my installation when I needed it and the service after the fact has been great also. Highly recommend Rocky Tops for your counter needs, my granite is beautiful and was professionally installed! Thank you!