Plantation Shutters Melbourne | Australian Made & Custom

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1. 

   Jeannie Campbell

   Nov 24, 2021

   Googleon Google

   Initial consultation was great, Gerry was very helpful and came with lots of samples and advice. We got plantation shutters for two windows and a sheer curtain/blind combination for another two. Unfortunately there was some damage to the plaster under one of the curtain brackets during installation and the installer put another bracket in the wrong place leaving four holes in the wall. These were filled but we're left with some obvious damage to our freshly painted walls. The product is great but damage during installation and being left to rectify it ourselves was disappointing.

2. 

   Tw3lve Parsecs

   Oct 6, 2021

   Googleon Google

   Happy with the overall quality of the shutters and the end result. The installers were pretty rough with the installation which resulted in scuffs on the shutters, although most of them did come out with jiff there was some that did not and could have been avoided with some care. The installers also were not clean or tidy at all and would of been nice if they cleaned up after themselves instead of leaving it up to me. A good example was when installing blinds in the bathroom the sinks were used to clean tools and water was splashed all over the sinks and left for me to clean up. We ordered bi-fold blinds which were supplied from overseas and when they arrived they were a different colour to our other fixed blinds. While AAA did try to resolve the problem nothing could be done as the blinds couldn't be replaced due to be being installed and caulked already. We were offered a $300 refund but in my opinion it wasn't substantial compared to the blind cost. It would have been helpful if we were told about the colour variation during our colour selection as we would of picked differently and avoided the issue.